Privacy Policy

DTS Transport Sp. z o.o. uses the "Zadbano" brand based on a license agreement granted by Zadbano SA (formerly DTS Holding Sp. z o.o.), the owner of the "Zadbano" brand.

Maintaining the confidentiality of data and respecting the right to privacy of individuals whose personal data we process is very important to us. Due to the above, we ensure that each user of this website knows how and for what purpose their personal data is processed, when it is used, and what rights they have in connection with our processing of their personal data.

Definitions and abbreviations

GDPR – Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (general data protection regulation).

ADO – Personal Data Controller.

DPO – Data Protection Officer.

Service – website

User – person using the service.

Personal data controller

The controller of personal data of Users is Zadbano SA registered in the register of entrepreneurs maintained by the Regional Court for Warsaw, in Warsaw, XIII Commercial Division under the number KRS 0000904242.

The Controller takes every care to ensure that the interests and rights of individuals to whom the data relates are appropriately protected, and in particular ensures that personal data is:

processed lawfully, fairly and transparently for the data subject,
collected for specified, lawful purposes and not further processed in a manner incompatible with those purposes,
substantively correct and adequate in relation to the purposes for which it is processed,
processed in a manner that ensures appropriate security of personal data, including protection against unlawful or illegal processing and accidental loss, destruction or damage,
kept in a form that permits identification of data subjects for no longer than is necessary to achieve the purpose of processing.

Purpose, legal basis and period of personal data processing.

The Controller processes personal data for the following purposes:

a. for contact purposes on the basis of Article 6(1)(f) GDPR, i.e. the legitimate interest of the Controller. The data will be processed until your question is answered.
b. order fulfillment, i.e. on the basis of Article 6(1)(b) GDPR, according to which processing is necessary for the performance of a contract to which the data subject is a party or for the taking of steps at the request of the data subject prior to entering into a contract. Personal data will be processed for the duration of service provision and for the time necessary after its completion, at most until the limitation of claims arising from the contract expires;
c. conducting surveys, polls, statistics to better assess the quality of our own services and anticipate customer needs. Data is processed on the basis of Article 6(1)(a) or (f) GDPR for the time necessary to achieve this purpose, at most until you lodge an objection or withdraw your consent;
d. handling the complaint process on the basis of Article 6(1)(c) GDPR, according to which processing is necessary to comply with a legal obligation incumbent on the controller. Personal data will be processed for the period of fulfillment of the legal obligation and any further period of using the services offered by the Controller;
e. pursuing our claims on the basis of Article 6(1)(f) GDPR. Personal data will be processed during the period of pursuing claims, at most until the limitation of claims expires;
f. fulfillment of tax obligations on the basis of Article 6(1)(c) GDPR in connection with Article 74(2) of the Accounting Act. Personal data will be processed for the time necessary to fulfill the tax obligation. Any data processed for accounting purposes and for tax reasons is processed for 5 years from the end of the calendar year in which the tax obligation arose;
g. for marketing purposes on the basis of Article 6(1)(a) or (f) GDPR. Data will be processed for the duration of the marketing campaign or until you withdraw your consent to their processing or lodge an objection to the processing of your data;
h. related to cookies technology on the basis of Article 6(1)(a) GDPR. Your personal data is processed until these files are deleted using browser settings (although deleting files is not always the same as deleting personal data obtained through these files, hence the possibility of objection). Data will be processed until you withdraw your consent.

The Controller processes your personal data for marketing purposes through contextual advertising. The legal basis for the processing of this personal data is Article 6(1)(f) GDPR, i.e. the legitimate interest of the controller.

The Controller collects your personal data through cookies and uses it for marketing purposes, i.e. directs behavioral advertising to you, i.e. advertising tailored to your preferences and interests. Personal data processing is carried out through profiling. The legal basis for processing this personal data in such a case is Article 6(1)(a) GDPR.

The Controller processes personal data of individuals visiting its profiles on social media (Facebook). Personal data is processed in connection with maintaining such a profile for the purpose of promoting the Controller's services, the Controller's Partners' services, informing about events, promotions, campaigns organized by the Controller or cooperating entities. Personal data is processed on the basis of Article 6(1)(f) GDPR, i.e. the legitimate interest of the controller.

Data recipients

Your personal data may be shared with other entities cooperating with the Controller, including:

a. an entity providing website hosting,
b. companies providing IT infrastructure support and management,
c. consulting firms,
d. social media: Facebook,
e. Google Analytics,
f. our subcontractors,
g. banks, payment service providers,
h. in addition, it may happen that, for example, on the basis of an appropriate legal provision or a decision of an appropriate authority, we will have to share your personal data also with other entities, including authorized state bodies.

Social media

The Controller processes personal data of individuals visiting its profiles on social media services (Facebook). Personal data is processed in connection with maintaining such a profile for the purpose of promoting the Controller's activities, informing about marketing campaigns and other events organized by the Controller. Personal data is processed on the basis of Article 6(1)(f) GDPR, i.e. the legitimate interest of the Controller.

Our website contains Facebook plugins. When displaying our website that contains a Facebook plugin, your browser will establish a direct connection with the servers of the administrators of social media services (service providers). The content of the plugin is transmitted by the service provider directly to your browser and integrated with the website. Through this integration, service providers receive information that your browser has displayed our website, even if you do not have an account with that service provider or are not logged in at that moment. Such information (along with your IP address) is transmitted directly to the service provider's server by your browser and stored there. If you use a given plugin, for example by clicking the "Like" or "Share" button, the appropriate information will also be transmitted directly to the service provider's server and saved there. Furthermore, this information will be published on the social media service and will appear to people added as your contacts. Facebook has its headquarters outside the European Union, therefore personal data will be transferred to third countries (countries outside the EEA – European Economic Area).

The purpose and scope of data collection and its further processing and use by service providers, as well as the possibility of contact and your rights in this regard and the possibility of making settings ensuring the protection of your privacy are described in the privacy policies of individual service providers.

If you do not want social media services to assign data collected during your visit to our website directly to your profile in that service, you must log out of that service before visiting our website. You can also completely prevent the loading of plugins on the page using appropriate extensions for your browser, such as script blocking.

Google Analytics

The Controller uses Google Analytics, which is an internet service analysis service offered by Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereinafter: "Google").

Google Analytics uses cookies, i.e. text files that are saved on the User's device (e.g. computer) and enable the analysis of how the user uses the website. This data is typically transmitted to Google's server in the USA and stored there.

At the request of the Controller, Google uses this information to analyze how the website is used, prepare reports on activity on the website and provide further services related to website and Internet use on behalf of the Controller.

To prevent Google from collecting data obtained through cookies and relating to the way you use the website (including your IP address) and processing this data by Google, you should download and install a browser plugin available at the following link: tools.google.com/dlpage/gaoptout

a. The Controller uses Google Analytics to analyze the use of the Service and improve it.
b. The legal basis for using Google Analytics is Article 6(1)(f) GDPR.
c. The terms of use are available at: www.google.com/analytics/terms/de.html
d. Information on personal data protection: www.google.com/intl/de/analytics/learn/privacy.html, as well as a personal data protection statement: www.google.de/intl/de/policies/privacy.

Your rights

Right to withdraw consent: If we process your data based on consent, you have the right to withdraw it at any time. You will be notified of this each time. Withdrawal of consent will not affect the lawfulness of processing carried out based on consent before its withdrawal.
Right of access to data: At any time you have the right to request from the Controller information about which of your personal data we store.
Right to data portability: When the Controller processes your personal data based on your consent, a concluded contract, or in an automated manner, you have the right to request a copy of such data in a structured, commonly used and machine-readable format. This applies only to data provided to us. You have the right to request transmission of a copy of your data to another entity.
Right to rectification of data: You have the right to request rectification or correction of your personal data if it is incorrect and the completion of incomplete data.
Right to erasure of data: At any time you have the right to request erasure of your personal data processed by the Controller. Your request for erasure of your personal data will be fulfilled by us without undue delay:

a. If the data is no longer needed for the purposes for which it was collected.
b. If you withdraw your consent to the processing of personal data and there is no other basis for its processing.
c. If erasure is required to comply with legal obligations provided for in Union law or Polish law.
d. If you lodge an objection to processing and there are no overriding legally justified grounds for processing.
e. If you lodge an objection to the processing of personal data when we process it in connection with direct marketing.
f. If the data was processed unlawfully.

6. Right to restrict processing: You have the right to request that the Controller restricts the processing of your personal data if:

a. data processing is unlawful. In this case you can refuse erasure of your personal data and instead request restriction of the use of your personal data.
b. you do not agree to data processing based on the legitimate interest of the Controller, then the Controller will restrict processing of such data after verifying whether such a legitimate interest exists.
c. you claim that your personal data is inaccurate, then the Controller must restrict processing of the data until its accuracy is verified.
d. Your data are processed for the purpose of pursuing claims or defending against your claims.

7. Right to object to processing: You have the right to object to processing for reasons related to your particular situation, when we process your data for purposes resulting from legitimate interests pursued by us or by a third party or when processing is necessary to perform a task carried out in the public interest.

8. Complaint to the supervisory authority: If you believe that the processing of your personal data violates GDPR provisions, you can lodge a complaint with the supervisory authority. In Poland, the supervisory authority is the President of the Office for Personal Data Protection.

Technical information – Cookies

When using our website, small files (in particular text files) containing information necessary for proper use of the website, so-called cookies, are saved on your end device (computer, smartphone, tablet, etc.). Thanks to cookies, it is possible to collect statistical data of the website, which allows us to develop the website. The legal basis for collecting data read from cookie files is Article 6(1)(a) GDPR, i.e. your consent.

Cookies are in no way harmful to your device and do not change its settings or the settings of the software installed on it. Reading the content of these files is only possible by the server that created them.

During your use of the website, we use two types of cookies: session and permanent. Session cookies are temporary files that are stored on your device until you close your browser. Permanent files are stored on your device for the time specified in the parameters of these files or until you delete them.

Personal data processed during your visit to the website.

What is the purpose of processing your data?

Adapting the content of the Service's web pages to User preferences and improving browsing quality.

Assessing website usage and improving the website.

Legal basis

Article 6(1)(f) GDPR, i.e. the legitimate interest pursued by the Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject that require the protection of personal data, in particular where the data subject is a child.

What cookies do we use?

a. Files necessary for website operation – these files enable proper website operation, login to the website, navigation on the website. Without their saving on your device, it is impossible to use the website. cookies are used to adapt the content of the website to individual user preferences, to prepare statistics helping to learn about user preferences and behavior and to assess website popularity, to enable marketing activities. Statistical analysis is anonymous.
b. Statistical files – enable us to collect statistical information on how the website is used.
c. Functional files – files that enable you to remember your settings and preferences.

What should you do if you do not agree to the saving of files on your device?

Most often, browser settings default to allow cookie saving. If you do not agree to the saving of these files on your device, you must appropriately change the settings of your web browser. The change may involve not saving cookies on your device or notifying you each time a file is saved on your device. You can also delete files from your device each time after visiting the website. However, remember that restrictions on cookie use may make it difficult or impossible to use the website. The settings of your device's browser that allow file saving mean that you consent to these files being saved on your device.

Contact

In all matters related to the processing of your personal data by the Controller, you can contact us via email iod@zadbano.pl

The Controller reserves the right to make changes to the Privacy Policy, after prior notification of the changes made and after setting an appropriate time from which they will be binding. We will inform about each change in the content of privacy rules on an ongoing basis.